Hospitality support · Scotland-wide

Hot kitchens.
Cold chain.
One call away.

New Way Hospitality keeps Scotland’s restaurants, caterers and hospitality venues running — maintenance, equipment and refrigerated transport, from a team that has worked the pass themselves.

Emergency WhatsApp support Call 01592 724687
Established
2024
Coverage
Scotland‑wide
Based in
Fife
Office hours
Mon–Fri, 9–5
The range we run
−18°C
COLD CHAIN 220°C
KITCHEN LINE

One partner for everything between the freezer and the fryer.

What we do

Four ways we keep venues open

From a leaking tap at 7am to a walk-in fridge that’s failed mid-service — reactive, preventive and long-term support built around how hospitality actually runs.

SVC / MAINTPROPERTY MAINTENANCE

Reactive & preventive maintenance

Call-outs for the emergencies, planned visits so they happen less often.

  • Electrical, plumbing, joinery, doors & flooring repairs
  • Reactive call-outs and emergency support
  • Electrical safety checks & ventilation servicing
  • Monthly, quarterly or annual maintenance visits
SVC / EQUIPEQUIPMENT SUPPLY

New & reconditioned kitchen kit

Sourced through our supplier network, delivered and installed.

  • New equipment via our Nisbets partnership
  • Reconditioned units: tested, deep-cleaned, warrantied
  • Ovens, refrigeration, dishwashers, fryers & prep kit
  • Delivery, installation and ongoing maintenance
SVC / COLDREFRIGERATED TRANSPORT

New Way Cold Chain

Emergency backup and short-term cold logistics, Scotland-wide.

  • Fast response to vehicle & refrigeration breakdowns
  • Temperature-controlled transport in transit
  • Run by hospitality & food-service professionals
  • Single events through to ongoing operational support
SVC / LEASEPROPERTY PARTNERSHIPS

Landlord & operator leasing

We lease and operate; property owners keep the asset.

  • Commercial lease at sustainable, market-appropriate rent
  • Stable rental income, no operational involvement needed
  • Clear split between property ownership and operations
  • Operator only — we don’t manage investor funds
Who we are

Built by people who’ve run the pass.

New Way Hospitality was established in 2024 to be a local support centre for the hospitality sector — helping venues at every stage, from opening week to expansion. Our background is hands-on: running cafés, bistros, Italian restaurants and specialty food venues, so we’ve lived the equipment failures, the rota pressure, the compliance paperwork and the standards that come with service.

Start well. Run smoothly. Grow with confidence.

VAL 01

Reliability

Quick response times and consistent quality, so disruption to your business is kept to a minimum.

VAL 02

Honesty & transparency

Direct communication and straightforward pricing — no hidden costs.

VAL 03

Quality in everything

We focus on durable solutions, not temporary fixes.

VAL 04

Support for the long run

An ongoing partnership as your business develops and scales.

VAL 05

Hospitality first

Industry-specific understanding that shapes every client relationship.

New Way Cold Chain

Fridge down mid-service? Van packed up on a delivery run?

We provide emergency refrigerated transport and cold chain support across Scotland — run by people who understand what a broken cold chain actually costs a food business.

  • Caterers & catering companies
  • Butchers & fish suppliers
  • Food wholesalers
  • Restaurants & hospitality venues
  • Event & wedding operators
  • Mobile food businesses
Emergency support

Need cold chain backup right now?

Message us on WhatsApp for fast-response support with breakdowns and temperature-controlled logistics, anywhere in Scotland.

WhatsApp us now
Equipment supply

Kit your kitchen, new or reconditioned

A comprehensive range of commercial catering equipment, sourced through our trusted network of suppliers, refurbishers and industry contacts.

Ovens & cooklines Refrigeration & freezers Dishwashers & glasswashers Fryers & grills Coffee machines Stainless tables & sinks Prep equipment
New

Via our Nisbets partnership

Thousands of professional kitchen equipment options through the UK’s leading catering supplier.

Reconditioned

Reliable performance, affordable price

Quality secondhand units, fully tested before delivery, deep-cleaned and prepared for service — with warranty cover.

STEP 1

You tell us what you need

Spec the equipment, budget and timeline.

STEP 2

We source options

New and reconditioned, through our supplier network.

STEP 3

You choose

Pick the item that fits your kitchen and budget.

STEP 4

Delivery & install

Plus ongoing maintenance if you need it.

Property partnerships

We lease the unit. You keep the asset.

A traditional landlord-and-tenant model: you own the property, we lease and operate the restaurant business, at a sustainable, market-appropriate rent.

For landlords

  • Stable rental income with a professional operator
  • No day-to-day operational involvement required
  • Ideal for high street units, existing restaurant spaces or change-of-use properties
  • A long-term, professional approach to the partnership

How we operate

  • Clear contractual structure, with New Way as the operator
  • We operate exclusively as a hospitality operator
  • We do not offer investment services or manage investor funds
  • Property ownership and investment decisions stay with you

Have a unit in mind? Email info@newwayhospitality.co.uk to talk through the opportunity.

Where we work

Fife-based. Scotland-wide.

We’re based in Buckhaven, Fife, and support hospitality and catering businesses right across Scotland — on site for maintenance and equipment, and on the road for cold chain and refrigerated transport.

FIFE (BASE) CATERERS RESTAURANTS EVENTS WHOLESALE VENUES
Get in touch

Something’s broken, or something’s brewing.

Whether it’s an emergency call-out, a quote for equipment, or a conversation about leasing a unit — reach us however suits you.

WhatsApp us Call 01592 724687 Email us
Address
39 Sandwell Street, Buckhaven,
Leven, Fife, UK
Office hours
Monday – Friday, 09:00 – 17:00